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Configure your Hercules Modem and ATM by referring to the Hercules RMS Configuration guide specific to your ATM manufacturer and ensure RMS Access is enabled for your user account.
Modifying an ATM's Scheduled Maintenance Window in the Hercules Portal
To modify an ATM's scheduled maintenance window:
1. Select the ATM whose scheduled maintenance window you want to modify from the Fleet List.
2. Select the RMS tab from the top menu navigation and then select the Show Configuration Details button to reveal the scheduled Maintenance Window timeframe.
Note: The default maintenance window timeframe is 3:00am to 5:00am.
3. Select the schedule to open the timeframe editor and modify it to your desired maintenance window timeframe and select Apply when finished.
Actions you schedule to occur in the maintenance window such as fetching ATM parameters, reg-e/trace request reports, and electronic journal entries will now be performed during the newly defined maintenance window.