Frequently Asked Questions
- Pooled Data Plans, and How to View Data Usage in the Hercules Portal
- Which Hercules Modems are Subject to Overages?
- How Are Monthly Service Fees Billed?
- What is the Monthly Suspend Fee and Unsuspend Cost for Hercules Modems?
- Who to Contact for Past Invoices and Billing History
- Does DPL Offer ACH/EFT Payment Method Options?