Hercules AI requires data from the connected machines and the capability to restart or power them down to operate effectively. The more data Hercules AI receives, the more accurately it can assess the state of the connected machines and automatically address any issues.
The chart below illustrates the various Auto-Healing methods supported by Hercules AI, along with the necessary data and hardware requirements:
|Auto-Healing Method||Uses Hercules RMS||Uses ATM Health Check||Restart Cable Required|
|Hercules RMS||√||x||can also be used|
|Ping Monitor (coming soon)||x||x||√|
All of these settings can be enabled globally in the company settings page:
- Hercules RMS
Hercules RMS Hyosung Configuration Guide
Hercules RMS GenMega Configuration Guide
Hercules RMS Triton Configuration Guide
- ATM Health Checks
Configuring ATMs for Insights and Hercules AI
- Restart Cable
Restart Quick Install Guide
Contact us 24/7 at 1-800-561-8880 for support.