Contact us 24/7 at 1-800-561-8880 for support.
|Hercules||Power Adapter||2 Antennas||Ethernet Cable|
If any of the above items are missing please contact DPL.
Before You Begin
Activate the Hercules (if not pre activated) a minimum of two-days before installation by logging into the Hercules Portal at hercules.dplwireless.com , contacting DPL technical support at 1-800-561-8880, or by email at firstname.lastname@example.org .
Be prepared to provide the following information:
|• Company name||• Connectivity type (dial up or IP)|
|• Email address||• Transaction processor*|
|• Hercules serial number||• Message format to be used†|
*If the ATM is new to you, contact your transaction processor to set it up. † For IP only ATMs. Message format supplied by transaction processor.
Connecting the Hercules
Connect the antennas to the Hercules by screwing the SMA connectors into the antenna jacks of the Hercules (hand tight).
Secure the magnetic mounts at the base of the antennas to a metallic surface or near the top of the ATM terminal in a vertical orientation (top of antenna’s pointing upward).
The MAIN antenna, connected closest to the power jack (pictured above) should be placed in the most ideal location. The AUX antenna should be placed a minimum of four inches away or more from the MAIN antenna. Ensure the antennas are placed away from electronics or other metallic objects that may cause signal interference.
Connect the required communication cable (ethernet or telephone) from the ATM to the Hercules.
Plug the power adapter into the Hercules and then plug it into an AC outlet. Verify the green Power indicator is lit on the Hercules.
Verify the green ATM and SRVC indicators are lit indicating the Hercules is successfully communicating with DPL’s data centers.
Place the Hercules inside the safe of the ATM and lock the safe.
Depending on your chosen connectivity type, configure the ATM using the settings below:
• Enable DHCP
• Static Settings:
|IP Address: 192.168.0.55|
Note: For legacy Hercules modems, use Gateway IP 192.168.0.52
|Host Address (1&2): 192.168.0.52|
|Host Port (1&2): 8000|
|Disable Permanent TCP/IP Dial Up ATM|
Modem speed: 1200 baud or 2400 baud
Host number: 555-0120
RMS Configuration (Optional)
2-Way configuration is available for ATMs that use remote management software (RMS).
- RMS telephone number: 555-0155
- Modem baud rate: 14,400 or less
- Note what your baud rate is and any other protocol settings. The Hercules+ supports v.22bis, v.32 and v.32bis (2400 – 14,400) baud rates for 2-Way.
- RMS Server IP: 192.168.0.53
Note: The above settings are DPL’s standard configuration. If these settings are not available in your ATM, contact DPL technical support.
Contact DPL technical support to assist with RMS server configuration and software installation.
Antenna Placement: Place antenna so a minimum of 8 inches is maintained between it and any person to limit RF exposure to within FCC guidelines. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with these instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Re-orient or relocate the antenna, (2) Increase the separation between the equipment and the receiver, (3) Connect the equipment into an outlet or a circuit different from that to which the receiver is connected, and (4) Consult DPL or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by DPL could void the user’s authority to operate the equipment.
This equipment contains a radio module Gemalto ELS61-US or Gemalto ELS31-V. Refer to product label for FCC / ICAN numbers.
Most modern electronic equipment is shielded from radio frequency (RF) signals. However certain electronic equipment may not be shielded against the RF signals from the Hercules (LTE/HSPA) wireless modem. This should be considered before installing in sensitive areas such as Medical Facilities and facilities that ban the use of Digital Cellular Phones.
Trademarks and Copyright
Hercules/Hercules+ is a trademark of DPL. All rights to this publication are reserved. No part of this publication may be copied, reproduced, transmitted or stored in any form or by any means (including electronic, mechanical, photocopying, recording, or otherwise) without prior written permission from DPL.
While all reasonable care has been taken to ensure that the description, opinions and text are accurate and workable, DPL does not accept any legal responsibility or liability to any person, organization or other entity for any direct loss, consequential loss or damage, however caused, that may be suffered as a result of the use of this publication or equipment.
|Warranty||5 years parts and labour. Details available from DPL.|
|Dial In Interface||Central Office POTS Line, RJ-11, 2400 baud v.22bis or 1200 Baud|
|Ethernet Port||Supports 10/100T speeds and straight or crossover cables|
|Interface Port||Custom port for Protector / Restart harness which is optional|
|Protocols Supported||VISA-2, Security Encoding: Triple DES|
|Network Services||4G Data over LTE network with ability to fall back to 3G/HSPA (carrier dep.)|
|Power Supply Output||12VDC, 2A, Center Positive, 5.5mm x 2.1mm|
|Power Supply Input||100-240VAC, 50-60 Hz, 1.0 A Max|
|Dimensions (h w d)||3.8 x 12.2 x 14.5 cm (1.5 x 4.8 x 5.7 inches)|
|Weight||0.43kg (0.95 lb)|
|Packaged Dimensions||5.715 x 27.94 x 15.24 cm (2.25 x 11 x 6 inches)|
|Packaged Weight||0.976kg (2.15lb)|
|Operating Temp||-10 to 45 °C (14 to 113 °F)|