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DPL
Billing & Shipping

Billing & Shipping

Frequently asked questions and general information related to DPL's billing and shipping departments and policies.

How to Articles

How to Determine the Shipping Status of an Order

Frequently Asked Questions

Pooled Data Plans, and How to View Data Usage in the Hercules Portal
Which Hercules Modems are Subject to Overages?
How Are Monthly Service Fees Billed?
What is the Monthly Suspend Fee and Unsuspend Cost for Hercules Modems?
Who to Contact for Past Invoices and Billing History
Does DPL Offer ACH/EFT Payment Method Options?

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