Skip to main content
DPL Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. DPL
  2. Billing & Shipping

Billing & Shipping

Frequently asked questions and general information related to DPL's billing and shipping departments and policies.

How to Articles

  • How to Determine the Shipping Status of an Order

Frequently Asked Questions

  • Pooled Data Plans, and How to View Data Usage in the Hercules Portal
  • Which Hercules Modems are Subject to Overages?
  • How Are Monthly Service Fees Billed?
  • What is the Monthly Suspend Fee and Unsuspend Cost for Hercules Modems?
  • Who to Contact for Past Invoices and Billing History
  • Does DPL Offer ACH/EFT Payment Method Options?
DPL