Contact us 24/7 at 1-800-561-8880 for support.
Within 24 hours of placing an order you will receive an “in transit” shipping status email notification to the email address associated with the order. The email will include information about the contents of your order, a tracking details link, tracking number, and courier contact information.
If you do not receive the “in transit” shipping status email notification within 24 hours of placing your order please contact DPL’s shipping department toll free at 1-800-561-8880 or email firstname.lastname@example.org.
If you have concerns about the whereabouts of your delivery you may contact the courier directly via the information contained within “in transit” shipping status email notification or you may contact DPL’s shipping department at the contact information listed above.
Upon successful delivery, you will receive a “delivery confirmation” shipping status email notification which includes links to helpful resources.
In the event of a delivery exception or failed delivery attempt you will receive a shipping status email notification containing details regarding the exception or failed attempt.