General "How To" & Support Articles
- How to Configure an ATM's Payment Processor in the Hercules Portal
- How to Link and Manage Multiple Company Accounts Under a Single Login
- How to Configure and Create Custom Incident Alarm Schedules
- Schedules (IMS)
- Incident Management System (IMS)
- Which Hercules Modems is the Protector GPS Compatible With?
Hercules RMS "How To" Guides
- How to Edit Welcome Screen Messages in the Hercules Portal
- How to Edit Receipt Info in the Hercules Portal
- How to View an ATM’s Status in the Hercules Portal
- RMS Job Statuses
- How to Create and Export Reg-E / Trace Request Reports in the Hercules Portal
- How to Configure Hercule RMS and ATM Insights User Permissions in the Hercules Portal
Hercules Shield "How To" Guides
- Connecting with Law Enforcement
- What to Do in the Event of a Theft In Progress Notification
- Testing Security Sensors
- How to Force Location Update of the Protector GPS in the Hercules Portal
- How to Share the GPS Tracking Link With Law Enforcement
- How to Temporarily Disarm and Re-Arm Security Devices in the Hercules Portal