General "How To" & Support Articles
- How to Configure an ATM's Payment Processor in the Hercules Portal
- How to Link and Manage Multiple Company Accounts Under a Single Login
- How to Configure and Create Custom Incident Alarm Schedules
- Schedules (IMS)
- Incident Management System (IMS)
- Which Hercules Modems is the Protector GPS Compatible With?
- How To Optimize Hercules Signal Strength Levels
- How to Configure the Time Zone of a Hercules Modem in the Hercules Portal
- How to Configure the Exact Location of an ATM in the Location Info Section of the Hercules Portal
- How to Identify and View Historical Data of an ATM No Longer Connected to a Hercules Modem in the Portal
- How to Configure Activation and Unsuspend Permissions for Limited Users in the Hercules Portal
- How to Configure Company Wide Alarm Suppression Schedules
- How to Download a Complete List of Your Hercules Modems in the Hercules Portal
- How to Determine the RSSI Signal Level of a Hercules Modem
- How to Transfer Ownership of a Hercules Modem
- How to Create Device Groups in the Hercules Portal
- Which Payment Processors Does DPL Support?
- DPL Supports LibertyX, Coinsquare and GivePay Services
- How to configure Hercules Plus modems for either IP or dial up communication in the Hercules Portal
- How to order DPL products
- How to verify a Hercules modem has been successfully activated in the portal
- How to Activate Hercules modems
- How to Suspend and Unsuspend a Hercules Modem
- How to configure a Hercules modem to an ATM in the Hercules Portal
- How to Add New Users and Enable SMS Text and Email Notifications
- How to add custom IDs, names, descriptions, and notes to ATMs in the Hercules Portal
- How to Modify the Inactivity Alert Threshold for a Hercules Modem in the Portal
- How to Enable SMS Text and Email Notifications in the Hercules Portal
- How to activate Hercules modems via SMS text message
- How to activate Hercules modems in the portal